
We Need Your Help
Please read the guidelines below carefully.
Field Trip Guidelines
Dear Parents and Guardians,
We want to inform you about important updates to our field trip policy that will affect how we handle payments, registrations, and attendance. With your help, we will be able to continue to provide wonderful field trips for your children.
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We’re excited to announce that our website now accepts credit card payments for field trips! WISE Academy will continue to cover the cost of tickets for each enrolled student and one parent or guardian. Any additional attendees are considered guests and must be paid for in advance. Some very young guests may be free, but this varies by event, so please review the specific rules for each trip on our website.
Please note that no monetary transactions will take place at events. If last-minute changes occur that result in additional fees, we will send an invoice afterward, though we hope to avoid such situations. Unfortunately, we are unable to offer refunds for guest tickets. Once you purchase a ticket for a guest, that seat is reserved, regardless of attendance. If your guest cannot attend and you find a replacement, keep in mind that ticket prices may vary by age, and the original registrant may be invoiced for a balance. Furthermore, the new attendees will not receive automated reminders. It is the original registrant's responsibility to inform the transferred attendees of any changes or cancellations.
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In the past, WISE Academy has offered a generous cancellation policy, but this has led to significant financial losses. We've encountered several instances where families have simply not shown up for field trips, attended with a different number of people than registered, switched attendees without informing us, or had another adult unexpectedly bring other families' WISE children. While we understand plans can change, these situations have caused the school to pay for unused seats and manage last-minute changes during busy check-ins, often leading to financial loss.
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To prevent further loss and ensure we can continue offering a wide variety of enriching field trips, we kindly ask that everyone registers with an accurate count and commits to attending if registered. If you are unable to attend, please notify us as soon as possible. Failing to attend without proper notice does not open up space for others; it simply results in the school paying for an unused seat. Additionally, please do not transfer tickets that WISE has paid for after the registration deadline. While there may not be a direct financial loss, it causes significant organizational challenges.
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Moving forward, we ask that you pay close attention to the registration deadline. Not only is it the last day to register for the event, but it often is the date by which WISE must make the payment. If you cancel after the deadline, the school will likely lose money.
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We kindly ask for your understanding and cooperation in adhering to these policies. By being mindful of attendance and registrations, we can use our resources more effectively and continue offering a wide selection of high-quality field trips.
Thank you for your attention to this matter and for your support in helping us use our budget responsibly.
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Warm regards,
WISE Academy